Aetna Over-the-Counter Health Solutions (OTCHS)
Our new Over-the-Counter Health Solution program gives members up to $100 a year to use at CVS® retail locations to support employee wellness and productivity.
The average US family spends $442 every year on over-the-counter (OTC) items. Aetna®, a proud CVS Health® company, is committed to helping you feel and work your best, benefiting your health. That is why our OTC program gives each member up to $25 per quarter* to shop hundreds of CVS® retail health and wellness items, from pain relievers and cold medicine to bandages and much more. Members can conveniently shop for eligible products in-store, online or over the phone.
*For $25 allowance every 3 months offer:
January 1–March 31; April 1–June 30; July 1–September 30; October 1–December 31.
*for Aetna employees only.
What You Can Buy
Use your allowance on hundreds of approved OTC items, including:
Cold, flu, and allergy medicines
Pain relievers and first aid supplies
Digestive health and heartburn relief
Personal care items like dental products and feminine care
How It Works
Shop the catalog – look for approved OTC items online or in-store (blue OTC labels).
Choose how to order:
In Store: Pick up eligible items at CVS and use your allowance at checkout.
Online/App: Visit cvs.com/otchs/myotc to create an account or download the OTC Health Solutions app.
By Phone: Call 1-888-628-2770 (TTY: 711), Monday–Friday, 9 AM–8 PM local time.
Use it or lose it – your $25 resets every quarter (Jan–Mar, Apr–Jun, Jul–Sep, Oct–Dec). Unused amounts do not roll over.
Quick Example
Your $25 can cover:
Bandages ($6) + Headache Relief ($10) + Heartburn Tablets ($9) = $25
Remember
No cost to you up to your $25 allowance.
Free shipping for online or phone orders.
Unused funds expire at the end of each quarter.
👉 Don’t leave money on the table—use your benefit each quarter!