Aetna Over-the-Counter Health Solutions (OTCHS)
Our new Over-the-Counter Health Solution program gives members up to $100 a year to use at CVS® retail locations to support employee wellness and productivity.
The average US family spends $442 every year on over-the-counter (OTC) items. Aetna®, a proud CVS Health® company, is committed to helping you feel and work your best, benefiting your health. That is why our OTC program gives each member up to $25 per quarter* to shop hundreds of CVS® retail health and wellness items, from pain relievers and cold medicine to bandages and much more. Members can conveniently shop for eligible products in-store, online or over the phone.
*For $25 allowance every 3 months offer:
January 1–March 31; April 1–June 30; July 1–September 30; October 1–December 31.
*for Aetna employees only.
What You Can Buy
Use your allowance on hundreds of approved OTC items, including:
Cold, flu, and allergy medicines
Pain relievers and first aid supplies
Digestive health and heartburn relief
Personal care items like dental products and feminine care
How It Works
Shop the catalog – look for approved OTC items online or in-store (blue OTC labels).
Choose how to order:
In Store: Pick up eligible items at CVS and use your allowance at checkout.
Online/App: Visit cvs.com/otchs/myotc to create an account or download the OTC Health Solutions app.
By Phone: Call 1-888-628-2770 (TTY: 711), Monday–Friday, 9 AM–8 PM local time.
Use it or lose it – your $25 resets every quarter (Jan–Mar, Apr–Jun, Jul–Sep, Oct–Dec). Unused amounts do not roll over.
Quick Example
Your $25 can cover:
Bandages ($6) + Headache Relief ($10) + Heartburn Tablets ($9) = $25
Remember
Find your member ID number and suffix
You can find your member ID and suffix on your insurance card. Refer to the example card.
No cost to you up to your $25 allowance.
Free shipping for online or phone orders.
Unused funds expire at the end of each quarter.
👉 Don’t leave money on the table—use your benefit each quarter!
